TV Ears Wireless Speaker User Manual PDF

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TV EarsWireless SpeakerUser Manual

IWireless Speaker1 On / Off and Volume Control2 Music In jack3 Headphone jack4 12V DC (power port)5 Aux In portII2.3 Transmitter & Cords6 Charging Indicator11 Ridged AC Adapter7 Infrared Diodes12 Smooth AC Adapter8 Charging Cradles13 Audio Cord9 Audio Port14 25 ft. Extender CordLight10 12V portfor speakerfor transmitter15 3 ft. Auxiliary Cord16 Ear BudsIncluded in Box:Wireless Speaker & Power Adapter2.3 Transmitter & Power AdapterAudio Cord25 ft. Extender Cord3 ft. Auxiliary CordEar Buds



Installation Guide1112AUDIO OUTLTVSatelliteCable13RorAUDIO OUTTVSatelliteCableAUDIO OUTDVDVCR

ENGLISHTV Ears Wireless SpeakerUser ManualCongratulations!You’ve taken the first step toward the TV Ears televisionexperience. The TV Ears 2.3 System will help you hear TVbetter at your own volume. To ensure the best TV listeningexperience please read this manual thoroughly.TV Ears Customer ServicePlease feel free to contact us with any questions, concerns, orproblems about your TV Ears product. Call:US Technical Support: 1-866-611-9944US Customer Sales: 1-888-883-3277 Visit

Important Safety InstructionsPage1Warnings 23Installation Instructions3Step 1 Plug in the Audio CordStep 2 Power and Place the TV Ears Transmitter 5Step 3 Power and Place the Wireless Speaker 5Using the Speaker6Replacements7Accessories8Frequently Asked Questions (FAQ’s)9Troubleshooting Guide11Specifications13Manufacturer Declaration14ENGLISHTable of Contents

ENGLISHImportant SafetyInstructions1. Read all instructions completely and heed all warnings.Install in accordance with TV Ears, Inc.’s instructions.2. Keep these instructions in a safe place for future reference.3. Do not use or submerge TV Ears products near water,moisture, or other liquids.4. Clean with a dry cloth.5. Do not install near any heat sources such as radiators,heat registers, stoves, or other apparatus (includingamplifiers) that produce heat.6. For safety purposes, do not deface the prongs on the ACadapters. If the provided plug does not fit into your outlet,purchase the correct adapter or consult an electrician forreplacement of the obsolete outlet.7. Protect the power cord from being walked on or pinchedparticularly at plugs, convenience receptacles, and thepoint where the cord exits from the transmitter.8. TV Ears recommends using a surge protector to protectyour TV Ears from power surges.9. Only use attachments and accessories specified byTV Ears, Inc. with your TV Ears system.10. Refer all servicing to qualified service personnel.Servicing is required when the TV Ears product has beendamaged in any way, such as power-supply cord orplug is damaged, liquid has been spilled or objects havefallen into the TV Ears product, the TV Ears product hasbeen exposed to rain or moisture, does not operatenormally, or has been dropped, cracked, or broken.1

ENGLISHWARNINGSWarning: To reduce the risk of fire or electric shock, do notexpose the TV Ears product to rain or moisture. The TV Earsproduct should not be exposed to dripping or splashingliquids. Do not place objects filled with liquid such as vaseson or near the TV Ears product.Warning: Keep batteries out of reach of children. Discard thebattery faceplate (leave batteries installed in faceplate)appropriately and carefully. If swallowed, call:The National Button Battery Ingestion Hotline:202-625-3333Warning: The magnetic field emitted by the TV Ears ear tipspeakers is minimal. When used as indicated, TV Ears headsetsshould not cause magnetic interference with pacemakersor internal defibrillators. The magnetic field strength of thespeakers is less than 1 Gauss when within 1 inch (3 cm) ofthe pacemaker or internal defibrillator. It is recommendedthat the user keep the ear tips at least an inch away from anypacemaker or internal defibrillator.We have not had any customers indicate a problem usingTV Ears in the presence of a pacemaker or internaldefibrillator. We recommend not placing the ear tip endsof the headsets (where the speakers are) on your chest ordirectly in the vicinity of a pacemaker or defibrillator. If youhave concerns, we recommend you contact your physician.12

ENGLISHInstallationInstructionsStep113Plug in theAudio CordFor best results, plug the audio cord into yourtelevision’s analog (RCA) audio out ports.1. Plug the dual end of the audio cord 13 (red andblack male plugs) into the analog (RCA) audio outports on the back of the television. *2. Plug the single end of the audio cord intoAUDIO OUTthe Audio jack 9 on the back of the TV Earstransmitter.LR* If audio out ports are not available on the back ofyour television: use the audio out ports on yourcable or satellite box.* If outside the U.S. and audio out ports are notavailable on the back of your television: use aSCART to RCA signal out adapter.To use a DVD player or VCR when the audio cord isplugged into a cable or satellite box:131. Take the dual end of the audio cord 13 (red andblack male plugs); gently pull apart the red and blackplugs.2. Insert the red plug into the analog (RCA) audio outport of the cable or satellite box.3. Insert the black plug into the analog (RCA) audioout port of the DVD player or VCR.4. Plug the single end of the audio cord into theAudio jack on the back of the TV Ears transmitter.When installed this way, you must turn off whicheverdevice is not in use. Turn off the cable/satellite boxwhen watching a DVD or video. Turn off the DVD/VCRplayer when watching TV.3

ENGLISHInstallationInstructionsInstallation Tips: Ports on the front of TVs are usually audio in portsand will not send sound to your TV Ears.Fixed/Variable audio setting: See theTroubleshooting Guide on page 11.TV Ears does not work with digital audio out portswithout the TV Ears DAC (Digital Analog Converter).For information on the DAC see page 8.When receiving a signal from the transmitteror plugging the audio cord into the back of thespeaker, the sound will be mono.For stereo sound, see Using the Speaker with MusicDevices.Optional - To Extend the Audio Cord:You may extend the audio cord to move the transmitterfurther away from the television or to plug the audiocord directly into you speaker.1. Plug the single end of the audio cord into one of thefemale ends of the 25 ft. extender cord 14 .2. Plug one of the male ends of the 3 ft. auxiliary cord 15into the opposite female end of the extender cord.3. Plug the remaining end of the auxiliary cord intothe Audio jack 8 on the back of the TV Earstransmitter.1314154

ENGLISHInstallationInstructionsStep2Power and Place theTV Ears TransmitterThe transmitter lights must be in direct line of sight with thespeaker.1. Place the transmitter on a flat surface 3-5 feet off theground.2. Point the front of the transmitter towards the seatingarea where the speaker will be used. Plug the end ofthe smooth AC adapter 12 into the 12V jack 10 on theback of the transmitter.3. Plug the smooth AC adapter into a standard electricaloutlet or surge protector.Note: The transmitter must remain plugged-in to transmitthe infrared signal.Step3Power and Place theWireless SpeakerThe transmitter sends the audio via an infrared signal to thespeaker.1. Place the speaker on a flat surface 3-5 feet off theground.2. Plug the end of the ridged AC adapter 11 into the 12Vjack 10 on the back of the transmitter.3. Plug the ridged AC adapter into a standard electricaloutlet or surge protector.54

ENGLISHUsing the SpeakerFunctionsON and Volume: Turn on the volume knob 1clockwise to turn the speakers ON and adjust thevolume to your preference. The blue light ring willilluminate when the speaker is ON.OFF: Turn the volume knob 1 couter clockwise untilyou feel or hear it click OFF. The blue light ring will turnOFF when the speaker if OFF.23Private ModeThe included ear buds or another headset ofyour choice can be plugged into theHeadphone jack 3 on the front of the speaker.This will turn the sound to the speaker OFFand only send sound to the headphones.1Using the Speaker with Music Devices1. Plug one end of the auxiliary cord 15 into theheadphone jack of the music player.2. Plug the opposite end of the auxiliary cord into theMusic In jack 2 on the front of the speaker.3. Turn the music player ON and set it to 3/4 of the fullvolume.4. Turn the speaker ON and adjust the volume to yourpreference level.Note: When the audio signal is received through theMusic In jack on the front of the speaker, the speakerwill play stereo sound. If the auxiliary cord is being usedto extend the audio cord, unplug the auxiliary cordto use it with the music device and reconnect it whenfinished.6

ENGLISHReplacementsIf you need to replace your speaker for any reason,please call our customer service representatives fortroubleshooting assistance. If we are unable to resolvethe problem or if the product needs to be replaced, aReturn Merchandise Authorization (RMA) number willbe issued. RMA numbers allow TV Ears to keep track ofyour product and return it to you quickly. All returneditems must have an RMA number.Obtain an RMA number by calling TV Ears CustomerService: US Customer Service: 1-866-611-9944 Canada: 1-800-263-4864Accessories and Replacements can be purchased online,by telephone, or from an Authorized TV Ears dealer.Online: www.tvears.comCall Customer Service at the appropriate number above.Visit a local Authorized TV Ears Dealer:To find a TV Ears dealer near you, go to the TV Earswebsite at Please call the dealerto confirm the desired item is in stock.7

ENGLISHAccessoriesAvailable Accessories and replacements for your TV Ears system.Additional Wireless Speaker: The transmitter can send theinfrared signal to more than one speaker at a time. Add anotherspeaker to create a surround sound effect.2.3 Headset: The transmitter can also send the infrared signal toa wireless headset for personal listening. The transimtter will alsocharge your new headset so it is always ready for use when the restof the house wants the TV to be quite.Seat Side Charger: This charger keeps your headset charged rightnext to your seating area. The charger does not transmit an infraredsignal.Alternate Installation Kit: This kit includes a power microphone,extender cord, and headphone jack adapter. This kit can be used ifyou cannot access or there is no analog (RCA) audio out ports onyour television, cable, or satellite box.DAC (Digital Analog Converter): This converter allows you toconnect your TV Ears transmitter to a digital audio out port whenanalog audio out ports are not available.8

ENGLISHFrequently AskedQuestions1. How do TV Ears work?TV Ears has infrared lights on the front of the transmitter which sends aninfrared signal to the receiver in the front of the speaker.2. Why is the sound so clear?TV Ears Voice Clarifying Circuitry takes the sound of the television andenhances the speech frequencies above the background noise, so thedialog is more clear.3. Why does my speaker mute when I mute the TV?When the TV is set to a Variable audio out setting, the volume of theTV Ears speaker will change as the volume of the TV changes. A Fixedaudio out will allow the television volume and TV Ears volume to workindependently from one another. Some televisions have to be manuallyswitched from the Variable audio setting to the Fixed audio setting byusing your TV menu. Not all TVs have the ability to switch from a Variableto a Fixed audio out (consult your television manual or manufacturer).4. Why do I hear a television station when I’m watching a DVD/video?When the audio cord is plugged into the analog (RCA) audio out port of acable or satellite box AND an analog (RCA) audio out port of a DVD playeror VCR, you must turn off whichever device is not in use.See Step 1 of installation for further instructions.9

ENGLISHFrequently AskedQuestions5. What is no sound is heard through the speaker?Verify the volume is turned on. Make sure the audio cord is plugged intothe audio port in the television and the AC adapter is plugged into aworking electrical outlet.6. Can I use a 2.3 Headset with my 2.3 Transmitter?Yes! You can purchase a 2.3 headset which will work with your 2.3transmitter.7. What if the far left light is not lighting up?The far left light is the charging light. It will only illuminate if a headset isplaced into the charging cradle of the transmitter. If there is no headset inthe charging cradles, the light will not illuminate.8. What does 2.3MHz mean?2.3MHz is the frequency of the infrared signal that is sent by thetransmitter to the speaker. Infrared signals are invisible light signals andare not disturbed by electrical storms.For additional technical questions, consult our Troubleshooting Guide on thenext page.If you have further questions please call one of the customer service numbersor visit our website,

ENGLISHTroubleshootingGuideProblem:11Check the Following:You hear static orinterference. Plug the audio cord completely into ananalog (RCA) audio OUT port of the audiosource. Do NOT plug the audio cord into a digitalaudio out port, unless using a DAC. Plug the transmitter into a working poweroutlet. Plug the audio cord into the Audio jack ofthe transmitter completely. Make sure the infrared lights of the transmitterare facing the headset and are illuminated. Put the transmitter is 3-5 feet off the ground. Be sure that the headset model matches thetransmitter model. For example, you must use a2.3 headset with a 2.3 transmitter. Cover all large windows.The lights on front oftransmitter do not lightup. Cup your hand over the lights and see if theinfrared lights are glowing red. Make sure that the power adapter iscompletely plugged into a power outlet and the12V jack on back of the transmitter.

ProblemENGLISHTroubleshootingGuideCheck the FollowingThe TV volume does not workindependently from TV Earsvolume. Make sure the audio cord is in a Fixedaudio out port and the television is seton Fixed audio out settings.See Question 3 of FAQs.You hear a television stationwhen you watch a DVD or video. Turn the cable or satellite box off whenyou watch a DVD or video.See Question 4 of FAQs.Note: This is only if audio cord is pluggedinto audio out port of a cable or satelliteand a DVD or VCR player.11You have a Blu-Ray player. Hook a Blu-Ray player up the sameway you would a DVD or VCR.See Step 1 of Installation.You have a Digital ConverterBox or similar. Hook a Digital Converter Box orsimilar up the same way you would acable or satellite box.See Step 1 of Installation.12

ENGLISHSpecificationsSystemModulationInfrared, MonoCarrier frequencies2.3MHzRange600 sq. ft (55 m2 )Audio frequency response100-16,000 HzTHD (Total Harmonic Distortion) 1%Signal to Noise Ratio90 dBSpeakerWeight3.5 lbs (1.59 kg)Height4.25” x 6.5” x 10.75”(10.8cm x 16.5cm x 27.3cm)Transmitter13Audio / Microphone connectionMini headphon

4. Turn the speaker ON and adjust the volume to your preference level. Note: When the audio signal is received through the Music In jack on the front of the speaker, the speaker will play stereo sound. If the auxiliary cord is being used to extend the audio cord, unplug the auxiliary cord to use it with the music device and reconnect it when ...